![]() If the Removal and adding of account for workspace does not solve your problem:.Follow the instructions on this page to add a new account: Citrix WorkSpace Installation on Mac.You can now add a new account by clicking the plus button.Go ahead and select any existing stores and remove them by pressing the minus button.Select the accounts tab and then under edit accounts there should be a primary store account.Open Citrix Workspace and select the menu option at the top right of the workspace window then select preferences.The process for troubleshooting Linux won't look exactly the same but you should still be able to remove and add accounts. Then Reinstall the latest Citrix Workspace:.If the Reset for the workspace does not solve your problem:.You should then be at the Add Account Screen and can follow the instructions in this article: Citrix Workspace Installation on Windows.You will be prompted to confirm whether or not you want to reset the workspace.In the Advanced Preferences window, select "Reset Citrix Workspace.".Right click the workspace icon in the notifications area (it may be hidden and can be found by pressing the arrow icon bottom right corner of screen) and select "Advanced Preferences.".Reset Workspace can provide a more thorough cleanup. In some cases you are not able to remove the account or it doesn't fix the issue. You can now add a new account by clicking the add button and then following the instructions on this page: Citrix Workspace Installation on Windows. ![]()
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